Blog Archives

How good customer service by school staff sets the tone for safer schools

Posted by on September 28, 2023

Starting with a student’s first interaction with their school bus driver in the morning to the parent’s first interaction at the front door buzzer and main office at the school, customer service sets the tone for safer schools. First impressions set the tone — and tone matters My wife and I recently visited an Apple […]

Getting to the Heart of Education- Listening to the Whole At-Risk Student

Posted by on March 3, 2014

My long-time friend, colleague, and former co-worker, Dr. Steve Sroka, shares how to retain, engage, challenge, support, and educate all students: Getting to the Heart of Education- Listening to the Whole At-Risk Student By Stephen Sroka Educating the mind without educating the heart is no education at all……  Aristotle Many at-risk students in schools are crying […]