Blog Archives

How good customer service by school staff sets the tone for safer schools

Posted by on September 28, 2023

Starting with a student’s first interaction with their school bus driver in the morning to the parent’s first interaction at the front door buzzer and main office at the school, customer service sets the tone for safer schools. First impressions set the tone — and tone matters My wife and I recently visited an Apple […]

When Did Common Sense End in School Discipline and Safety?

Posted by on March 23, 2011

Training students not to open exterior school doors to let someone inside is a best practice. Suspending a student who violated the rule to help a woman with her hands full is not a best practice. A Southampton County, Virginia, middle school student was suspended from school after opening a door for a woman with […]

School Access Control: Two Simple, But Powerful, Practices

Posted by on January 25, 2010

Proximity or swipe card readers, electronic door opening controls, surveillance cameras, and visitor management systems are among a list of access control and management strategies put in place in schools across the nation. School administrators and safety officials can effectively integrate these and other strategies into their school security plans.  But two simple, but powerful, practices are too frequently overlooked and/or under-emphasized: […]

Engaging Students in School Safety

Posted by on January 13, 2010

Students in Miami-Dade County Schools are organizing school safety summits in the aftermath of a fatal stabbing at Coral Gables Senior High this past September.  (Details at Miami Herald’s January 12th story, Miami-Dade students organize to end violence in schools)   While I was working with an Indiana school district on an emergency planning assessment today, […]